Frequently Asked Questions

SHIPPING

We deliver across most of Ontario, Canada!

We are currently following a monthly delivery schedule, with deliveries bi-weekly. We work with a local delivery company to transport you the meat boxes.

Delivery costs depend on where you are located in Ontario and reflect the costs charged by our local third-party transportation provider.

Please contact info@beefinthecity.ca for wholesale orders.

 

We do not require you to be present at the time of delivery. However, we will only leave orders in safe and secure places. If you live in an apartment building we will leave your order with concierge (if possible) or at your door if possible.  All our orders are shipped in curbside recyclable insulated boxes with 1-2 pounds of dry-ice (which likely will have disappeared by the time you receive your order).

GENERAL

All of the beef we source is pasture and naturally raised, we offer the following beef:

  • AAA
  • Grass-Fed, Grain-Finished
  • Grass-Fed, Grass-Finished

PORK:

  • Ontario Pork
  • Heritage Breed

CHICKEN:

  • Ontario Chicken
  • Antiobiotic Free (Raised Without Antiobiotics)
  • Hormone Free

TURKEY:

  • Ontario Turkey
  • Antiobiotic Free (Raised Without Antiobiotics)
  • Hormone Free

If what you have a question or your order does not match what is recieved, please contact info@beefinthecity.ca and we will attempt to resolve the issue as soon as possible. Additionally, we have a chat function on the website where chats initiated by you will be sent to us live.

To keep the meat as fresh as possible, we visit the farms as close to the delivery date as possible. This may result in scenarios where, for example, a whole chicken may weigh less than what is specified on the website (as the size of the bird may vary seasonally) upon order. When such a scenario occurs, we aim to resolve this through refunds and/or providing additional weight than the average expected weight. This principle applies across to all other meats we sell.

TERMS

Factory farming causes a lot of issues ranging from the poor treatment of animals and the poor environment practises followed by mega corporations.

As factory farming threatens the world’s fertile soil and biodiversity, along with the loss of indigenous seeds and knowledge we are trying to source meats from farms that practise regenerative agriculture.

Regenerative farming leads to healthy soil, capable of producing high quality, nutrient dense food while simultaneously improving, rather than degrading land, and ultimately leading to productive farms and healthy communities and economies.

Fun fact, most of the dairy cows (approximately 9 millions cattle) in North America can be traced back to two bulls. You can read more about the issue of narrowing down the genetic pool of farm animals here .

Animals that are allowed to forage for their own food on the pasture for their entire lives.

Instead of living cooped up in cages, these are chickens that live outside in a natural habitat — grazing on grass in the fresh air with plenty of space to roam and forage. The chicken we carry is naturally raised, hormone free, raised without antibiotics.

Historic breeds of traditional livestock that were raised prior to the mainstream monoculture movement of industrial agriculture — while many retain the instincts to survive (fertility, foraging ability, longevity, maternal instincts, ability to mate naturally, and resistance to diseases and parasites), they are still facing extinction due to the high demands of modern farming practices.